Need to remove Admin and assign another

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Philipp sauerborn

• March 23, 2023 12:25

I am trying to change role but have the following error

• You do not have permission to confirm this administrator transfer.

• You may not confirm the administrator transfer. Please log out and try again after logging in as the administrator.

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• 

  Rona

  • March 23, 2023 21:51

  Hi Philipp, 

  Welcome to Box Community and glald to help! 

  For security, Box is adding zero-trust enhancements for admins. 

  And for your successful Admin transfer, don't forget to check these: 

  • The user's taking over your Admin ownership is using your verified domain. 
  • Verify your domain accordingly and here's how. 
  • Once you've confirmed the above, please proceed and change your Admin. 

  Hope it helps! 

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