error when connecting box

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June 09, 2023 01:34

I want to create an application to upload files to the box, in the process, I get the error below, hope to receive support comments, thanks.

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10:15:44.0154 => [ERROR] [UiPath.Studio.App.Logging.OutputLogger] [20] System.AggregateException: One or more errors occurred. (The API returned an error [BadRequest] invalid_grant - Please check the 'sub' claim. The 'sub' specified is invalid.) ---> Box.V2.Exceptions.BoxAPIException: The API returned an error [BadRequest] invalid_grant - Please check the 'sub' claim. The 'sub' specified is invalid.   at Box.V2.JWTAuth.BoxJWTAuth.GetTokenAsync(String subType, String subId)
   at Box.V2.JWTAuth.BoxJWTAuth.AdminTokenAsync()
    --- End of inner exception stack trace ---

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Comments

3 comments

Alex Novotny

June 09, 2023 21:44
Can you confirm you are passing in the user id or enterprise id correct?

https://developer.box.com/guides/authentication/jwt/without-sdk/#3-create-jwt-assertio

https://support.box.com/hc/en-us/articles/360043691734-API-JWT-error-invalid-grant-error-description-Please-check-the-sub-claim-
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Scott Nguyen

June 12, 2023 01:28
Hi Alex Novotny

I'm using UiPath to test the connection, i have not used SDK with languages you suggested above.
Do you have experience with this setting?
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Alex Novotny

June 12, 2023 16:24
Unfortunately I am not familiar with UiPath, but maybe someone else who views this post will be!

I always recommend using one the official SDKs since the authentication piece is basically automatic.
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