data usage is wrong
AnsweredI can not save files to my box. I get message that I am over the limit but when calculating I have almost 8GB storage left. How do I fix the error?
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Hi Todd,
Welcome to Box Community and glad to help!
We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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