Welcome to the new Box Support website. Check out all the details here on what’s changed.

Comments

2 comments

  • scottdodds

    Hi 

     

    Thanks for your post and question!

     

    Another member was looking for this previously, and this thread helped them: https://community.box.com/t5/Help-Forum/My-verification-email-link-has-expired/m-p/23317/highlight/true#M12350

     

    A screenshot from that thread shows where the link to request a "resend of the confirmation email" is once you log in.

     

    Let us know if that helped your issue - or if not, post some more detail here so the community can assist!

     

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  • Marsacademy

    I don't see that page. I am able to login with my new e-mail, and I'm sure I confirmed it, but one of your help desk personnel indicated that the reason I don't get any notifications is that my e-mail isn't confirmed. I don't understand why it's letting me login using that e-mail in that case...

     

    Emma Abraham

    2
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