Creation of actor token --> Cannot use due to Box policy

Hi,

I'm testing the API of Box and I want to test the annotation feature.

I can do annotations with the application user but when I want to create an actor token as described in the API documentation, the serveur return a 400 error :

{"error":"invalid_request","error_description":"Your app cannot use \"actor_token\" due to Box policy"}

Could you explain me which policies are taken in account in this case and the code/configuration to use annotations features (with actor token) ?

Regards,

Ludovic SMADJA

---

Here's the content of the request

data[0] = new NameValuePair("subject_token",accessToken);
data[1] = new NameValuePair("subject_token_type", "urn:ietf:params:oauth:token-type:access_token");
data[2] = new NameValuePair("scope", "item_preview");
data[3] = new NameValuePair("resource", "https://api.box.com/2.0/files/"+boxId);
data[4] = new NameValuePair("grant_type", "urn:ietf:params:oauth:grant-type:token-exchange");
data[5] = new NameValuePair("actor_token", assertion);
data[6] = new NameValuePair("actor_token_type", "urn:ietf:params:oauth:token-type:id_token");

The assertion added to this request is :

wtClaims claims = new JwtClaims();
claims.setIssuer(clientID);
claims.setAudience(JWT_AUDIENCE);
claims.setExpirationTimeMinutesInTheFuture(0.9f);
claims.setSubject("j_2");
claims.setClaim("box_sub_type", "external");
claims.setClaim("name", "My name for annotation");
claims.setGeneratedJwtId(64);

Benito sam E

June 02, 2022 04:34

I'm also facing the same issue,can you please help if you have the solution.

Please check the below ticket i have raised in box support forum.

https://support.box.com/hc/en-us/community/posts/6664107295635-Error-while-calling-token-API-Error-preview-Your-app-cannot-use-actor-token-due-to-Box-policy

Thanks.

Owais Baran

June 09, 2022 10:37

I am also facing the same error,

Unhandled rejection Error: Unexpected API Response [400 Bad Request] invalid_request - Your app cannot use "actor_token" due to Box policy

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