Hi Box Developers,
Starting at 8:00am PDT on Monday, May 13th, Box began blocking all TLS 1.0 requests to Box APIs. If your application was not updated before this time, you will now see a response stating that a secure connection could not be established when making API calls.
To update your systems to again be able to make API requests to Box, please see the below:
How do I upgrade my version of TLS?
- Admin / Support: Contact the developer of the application(s) listed above to begin the upgrade process or disable the application if they are unneeded. Admins may view / disable the applications through these steps.
- App Developer: Instructions on how to test and upgrade your systems is available in our developer documentation.
How do I get support for this upgrade if I have questions?
For any questions or for addition support, please file a support ticket.
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