Webhooks API v2 not working for some trigeers

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rkadam

• November 08, 2019 02:46

I set up a webhook(V2) on the folder to monitor Files and Folder changes inside it like Upload, Copy, Move, Rename, etc but I do not get triggers as per triggers settings.

 

Trigger	Working
FILE.UPLOADED	NO
FILE.PREVIEWED	NO
FILE.DOWNLOADED	NO
FILE.TRASHED	YES
FILE.DELETED	YES
FILE.RESTORED	NO
FILE.COPIED	NO
FILE.MOVED	NO
FILE.LOCKED	NO
FILE.UNLOCKED	NO
FILE.RENAMED	NO
COMMENT.CREATED	YES
COMMENT.UPDATED	YES
COMMENT.DELETED	YES
TASK_ASSIGNMENT.CREATED	NO
TASK_ASSIGNMENT.UPDATED	NO
FOLDER.CREATED	YES
FOLDER.RENAMED	YES
FOLDER.DOWNLOADED	YES
FOLDER.RESTORED	YES
FOLDER.DELETED	YES
FOLDER.COPIED	YES
FOLDER.MOVED	NO
FOLDER.TRASHED	YES
WEBHOOK.DELETED	YES
SHARED_LINK.DELETED	YES
SHARED_LINK.CREATED	YES
SHARED_LINK.UPDATED	YES

API calls are pretty limited and I can not make an API call to check new files, How can I get File related triggers through webhooks?

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• 

  vmaker

  • November 08, 2019 11:50

  Hello, 

   

  Sorry to hear you're having these issues. Could I request you to file a ticket via our support site so we can get this investigated for you as soon as possible?

   

  http://support.box.com/

   

  Thanks, 

  Varun

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  dmironowicz

  • November 21, 2019 06:03

  Hi,

  Did you manage to get the webhooks working for you? I'm facing the same issue trying to fire the webhook for the TASK_ASSIGNMENT.UPDATED event.

   

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