Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Box Status

Can a notification be sent to collaborators when a new file is uploaded?

Answered
Follow
New post
Helen Forbes

Hi 

I was wondering if there is a setting which allows a notification (by email) to be sent to all collaborators when a new file is uploaded to a folder?  I understand this can be achieved if each individual changes their own settings to allow notifications to come through however I was hoping that there would be an option on the folder itself which notifies people when new files are uploaded.

Thanks

1

Comments

7 comments

Date Votes
  • France
    • Edited

    Hi Helen, 

    Welcome to the Box Community and thanks for your post in the forum!

    Different users collaborating in a folder can set their own specific Folder level email notifications (if allowed by the folder owner).

    To set specific folder notification:

    • Right click the folder in Box.com
    • Choose Settings and scroll-down to Email and Notifications section
    • Enable "Override default settings for this folder..." then choose "Uploads".

    When email notifications are applied in the "Folder Settings", it will be the default email notifications for all files in the folder and subfolders. 

    Thanks for your time and participation in the Community!

    Best, 

    France

    0
    Comment actions Permalink
  • BRIAN HOFFMAN

    Yes but can the Owner notify the users they uploaded something without each user changing their settings individually?????

    1
    Comment actions Permalink
  • France

    Hey, Brian!

    Thanks for following up!

    Users would have the enable individually the notification for "uploads" in the shared folder to get notified on. 

    If this is something you would like to be able to do, I would highly recommend submitting this feature request at pulse.box.com! Our product managers review these requests and take them into consideration for future product development.

    Thanks for your participation in Box Community!

    France

    0
    Comment actions Permalink
  • Rob Griffin

    Hi,

    I created a Box folder and want to set the setting on this folder that will allow other users to set their settings to receive email notifications when files are uploaded. If I

    • Enable "Override default settings for this folder..." then choose "Uploads".

    will this allow users to modify their own settings?

    0
    Comment actions Permalink
  • Victoria Strong

    if the user is an external collaborator, will the external collaborator get an email notification?  in my experience this does not work in our sandbox environment with a separate O365 instance.

    2
    Comment actions Permalink
  • Chris Hudak

    I also need this option, I want to give a link to a non box member so they can receive incident update files, they need to be able to receive an email when I upload a new incident file to the shared folder.

    4
    Comment actions Permalink
  • Jeffrey Akeley

    These steps no longer correspond to the settings in the Box application.  Can your support staff update the instructions?

    2
    Comment actions Permalink

Please sign in to leave a comment.