Logged out on browser close

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Shashank Shekhar

• June 22, 2021 06:17

I am developing an app that requires me to open box files on the browser with link as https://app.box.com/files/<id>

Somehow, I am observing that if I close the web browser, the box website isn't persisting my login. I need to login everytime to box.com. There is also no option to save the logged in user.

How can I keep the user logged in for subsequent browser launches?

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• Official comment

  

  Alex Novotny

  • June 23, 2021 19:56

  Hey Shashank, 

  Are you able to use a shared link instead of a direct url? Also, have you tried using UI-Elements? 

  Thanks, 

  Alex, Box Developer Advocate

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  Shashank Shekhar

  • June 24, 2021 04:05

  Thank you @alex for the quick reply. My immediate query is actually the fact that box forgets user login if I close any browser (Firefox, Chrome etc). Is this the expected behaviour? Is there no way to persist sessions over browser relaunches? 

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  Alex Novotny

  • June 24, 2021 14:14

  This is probably a better question for our support team to handle vs developer relations. We help folks specifically with the APIs or Box's SDKs. 

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  Damien Hottelier

  • October 13, 2023 06:47

  This is still not resolved. Please just allow users to stay logged in.

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