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9 comments

Date Votes
  • Kevin Nicholson

    This Box Drive message is on my cpu this morning:

    Your logs have been sent successfully. If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue.

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  • Lee Kerry

    I would like a support case for this please as

    My logs have been sent successfully. If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue.

    Many thanks

    Lee Kerry

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  • Charles Jeremy

    similar issues here

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  • Nigel Allen

    Same here. 

    I would like a support case for this please as

    My logs have been sent successfully. If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue.

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  • Jodie Lee Vandepeer

    same here

     

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  • Susan Kielb

    This is exactly what is happening to me. I am on a MacBook Pro, OS 12.6.3.

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  • Bruce Burger

    Same thing here too.  It's been going on for awhile.  I'm on a MacBook Pro OS 10.15.7

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  • Stephen Christopher Rampton

    Same here logs submitted

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  • Joseph Lombardo

    I got the message that I need to open a support case. I click on where I am supposed to taken to where I can request a case be opened, but there I can't find where I can contact support directly to do so. I sent the logs in so you should have them.

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