Support Forum

• by Dwayne Ramsey
• November 28, 2023 15:23

Remove SMS as an external factor Completed

0

votes

1

• by Box User
• November 28, 2023 15:21

box drive npt opening Windows 11 Completed

0

votes

1

• by Craig Hull Photography
• November 28, 2023 14:26

Can't change password Completed

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votes

1

• by SC Publishing
• November 28, 2023 14:05

Unable to receive SMS authorization code. Need short code for Dialpad. Completed

0

votes

2

• by iris peng
• November 28, 2023 02:41

can not download file Completed

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votes

1

• by Aisling Sive
• November 27, 2023 21:17

Can't delete a file Completed

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votes

1

• by Michigan Trauma Coaltion
• November 27, 2023 20:00

Can't add new users getting an error message Completed

1

vote

2

• by Lisa Frammolino
• November 27, 2023 18:51

Can't open google doc from Box Completed

0

votes

1

• by Paul Burton
• November 27, 2023 15:56

Box Drive Mac Inconsistent file sync Completed

0

votes

1

• by Jamin Otte
• November 27, 2023 15:22

How do I enable shuttle advanced tools to migrate from Citrix Sharefile? Completed

0

votes

1

• by Jessica Jay
• November 27, 2023 13:07

Box returning 403 (Forbidden error) when trying to download Completed

0

votes

1

• by Obayashi ICT
• November 27, 2023 11:41

No confirmation email received Completed

0

votes

2

• by Lance Hashim
• November 25, 2023 15:30

Download icon is greyed out in Box app & no other option to allow download to phone Completed

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votes

2

• by Yasmina Backström
• November 24, 2023 17:12

Access denied Completed

0

votes

1

• by Kevin Weekes
• November 24, 2023 17:11

2FA Problems Login Completed

0

votes

1

• by Michael Rützler
• November 24, 2023 10:11

signature process does not complete Completed

0

votes

1

• by Audible マティス
• November 24, 2023 07:05

Cannot Login with Box Drive and SSO Completed

0

votes

2

• by Shuya Onodera
• November 24, 2023 01:06

Folder disappeared Completed

1

vote

1

• by Holly Holman
• November 23, 2023 23:28

Error when transferring admin Completed

0

votes

1

• by Andrew Fung
• November 23, 2023 03:25

AB 88 Accountants & Business Advisors Completed

0

votes

1

• by Gordon Clines
• November 22, 2023 22:09

Need 2FA Reset Completed

0

votes

3

• by Doug Brown
• November 22, 2023 19:51

Items not showing up in Box folder Completed

0

votes

1

• by Hazel Taggart
• November 22, 2023 11:40

account requires authenticator app but no code is being sent to authenticator app Completed

0

votes

1

• by 阿部 考補
• November 21, 2023 23:38

Restore the account. Completed

0

votes

1

• by Mark Button
• November 17, 2023 21:14

New user not being sent Welcome Email Completed

0

votes

1

• by Kris Cui
• November 17, 2023 18:45
• Edited

Box Sign Requests - no email notifications Completed

0

votes

1

• by Tad Lebeck
• November 17, 2023 17:02

Relay not allowing me to save a workflow Completed

0

votes

9

• by Sophia Kerrigan
• November 17, 2023 13:29

Folder deleted by other User-I'm not the folder owner Completed

0

votes

1

• by Barbara Ann Bitikofer
• November 16, 2023 23:51

Missing Files Completed

0

votes

1

• by Jack Lumsden
• November 16, 2023 21:01

Box drive will not open PDFs Completed

0

votes

2