Support Forum

• by Kiwi Kono
• May 08, 2025 16:48

Got a new iphone and no longer have the MFA on authenticator app Completed

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votes

1

• by Manon Gallet-Souverain
• May 08, 2025 15:57

Box and slack integration Completed

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votes

1

• by 小宮山 彩奈
• May 02, 2025 04:52

I can no longer log into my account. Completed

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votes

1

• by Ryan Wright PC
• April 30, 2025 17:49

QR Code Completed

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votes

2

• by Chareef Eamittipol
• April 30, 2025 03:54

Need Help reseting 2FA for an existing account Completed

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votes

1

• by Lisa Minchau
• April 29, 2025 22:01

PDF with fillable fields Completed

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votes

1

• by Jonathan Zou
• April 29, 2025 21:54

Unable to install Box Drive on Windows 11 (22d75dad-658c-3109-91f7-4cb1a0729109) Completed

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votes

1

• by Nancy Golembiewski
• April 29, 2025 19:34

SOC 1 report Completed

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votes

1

• by David Burke
• April 29, 2025 13:55

Box account not working Completed

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votes

1

• by Pete Riches
• April 29, 2025 11:31

Account Recovery Completed

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votes

1

• by Testkonto
• April 29, 2025 08:50

Account size calculation? Completed

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votes

1

• by DebtBook API Service User
• April 29, 2025 05:01

Bad Request issue Completed

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votes

1

• by Richard F Dunn
• April 28, 2025 20:36

Upgraded Plan - folders missing Completed

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votes

1

• by Brett Schultz
• April 28, 2025 18:55

Post-upgrade issues - files not appearing Completed

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votes

1

• by Luis Sanchez
• April 28, 2025 18:36

Slow Performance Completed

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votes

1

• by Petrie, Mary (She/Her/Hers)
• April 28, 2025 17:16

Error message when sending invites Completed

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votes

1

• by LONGÉPÉ Catherine
• April 28, 2025 12:00

Lenteur Completed

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votes

1

• by Richard Kenyon
• April 28, 2025 07:49

messages won't/cannot cancel Completed

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votes

1

• by Box User
• April 27, 2025 15:19

Request for Email Address Update and Password Reset Completed

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votes

1

• by Evan Morgan
• April 26, 2025 20:49

An error has occurred ending your trial. Please try again or contact Box at 1-877-729-4269 Completed

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votes

1

• by Jonathan Muenkel
• April 25, 2025 22:35

Unable to reset password Completed

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votes

1

• by Gregg Brill
• April 25, 2025 21:13

Version control Completed

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votes

1

• by Cyrus Torabi
• April 25, 2025 19:16

2 Factor Authentication - Torabi Completed

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votes

1

• by Mark Misenheimer
• April 25, 2025 12:27

my 2 accounts have been combined and not what i wanted Completed

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votes

2

• by Ryan Woods
• April 24, 2025 16:55

Invite User Error: User belongs to another enterprise Completed

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votes

1

• by Tallulah Moody
• April 24, 2025 13:00

Workflow not working Completed

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votes

1

• by Katherine Park
• April 24, 2025 02:20

Deleted user, now missing files and folders Completed

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votes

1

• by John Graham
• April 23, 2025 01:14

Unable to clear upload error message Completed

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votes

6

• by Box User
• April 22, 2025 17:12

Login with company Completed

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votes

1

• by Charles T Lake
• April 22, 2025 13:23

Unable to Verify Domain Completed

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votes

1