Support Forum

• by 花村　肇
• April 25, 2025 07:32

I can't enter my payment information Answered

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votes

1

• by Carmina Bernardo
• April 25, 2025 05:24

Cancel My Trial Subscription Answered

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votes

1

• by Glenn Klinger
• April 24, 2025 22:31

Need new verification email Answered

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votes

2

• by Hawkins BMR
• April 24, 2025 18:43

Password Reset Not Working Answered

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votes

1

• by Kimberly Sheets
• April 24, 2025 17:18

Password for Shared Box folder does not work but link is correct Answered

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votes

1

• by christopher bailey
• April 24, 2025 17:09

trying to upgrade my box account Answered

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votes

3

• by Lori Baerenstecher
• April 24, 2025 16:52

Invited collaborator cannot access folder Answered

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votes

1

• by Dakota Buckley
• April 24, 2025 15:12

Need to Reset MFA Answered

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votes

1

• by Denis Vella
• April 24, 2025 14:16

User cannot access account due to being asked for MFA but does not have the app Answered

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votes

1

• by Xin Ma
• April 24, 2025 13:33

Integrate Box to Salesforce error Answered

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votes

1

• by Kevin Martin
• April 24, 2025 12:35

Help! Answered

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votes

1

• by kagoshimaken yakuzaishikai
• April 24, 2025 02:28

Can you recalculate my storage space? Answered

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votes

1

• by Joanna Carillo
• April 23, 2025 21:50

Updating password issue Answered

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votes

2

• by Todd Not Playing
• April 23, 2025 17:40

Business Plus only has 1TB storage? Answered

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votes

1

• by Marissa Cole-Poulson
• April 23, 2025 16:32

Two Factor Verification Won't Call My Number Answered

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votes

1

• by Carolyn Stacy
• April 23, 2025 15:42

Files not opening Answered

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votes

1

• by Box User
• April 23, 2025 15:07

Can you recalculate my storage space? Answered

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votes

1

• by Deren Uysal
• April 23, 2025 09:54

incorrect / wrong "Out of Storage" Warning Answered

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votes

1

• by 髙品　洋子
• April 23, 2025 09:23

I did not receive the password reset email Answered

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votes

1

• by Testkonto
• April 23, 2025 08:55

Can´t upload files - limit reached, but should have space left? Answered

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votes

2

• by Hanna Söderström
• April 23, 2025 08:21

Strong password required, can't add password Answered

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votes

2

• by 小宮山 彩奈
• April 23, 2025 07:16

I can't see the data anymore Answered

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votes

1

• by 西村昌司
• April 23, 2025 05:19

ライセンス購入間違い Answered

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votes

1

• by Katie Messner
• April 22, 2025 22:25

“You can’t open this location using this program.” Answered

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votes

1

• by Brighid McCarthy
• April 22, 2025 17:24

I already have a box account. Can I get an upgrade through techsoup or do I need to create a new admin account with a different email? Answered

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votes

1

• by Colleen Stevens
• April 22, 2025 16:50

Box Synch Issues after update Answered

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votes

1

• by Vincent Esposito
• April 22, 2025 16:35

Storage says it is full but is not full Answered

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votes

1

• by Mariano Carreira
• April 22, 2025 12:53

Box Shuttle: Move files to azure blob storage Answered

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votes

1

• by 両儀‗浜元志賢
• April 22, 2025 12:07

会社用でBOXの登録を行った際にメールアドレスを間違えて登録してしまった Answered

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votes

1

• by 関 尚陽
• April 22, 2025 09:01

二段階認証について(About Two-Factor Authentication) Answered

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votes

1