Support Forum

• by camellia
• January 24, 2025 06:16

Incident: Can't use Box as business plan though we've upgraded to business plan, not expired Answered

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votes

1

• by Joseph Darpel
• January 23, 2025 23:21

Cannot add a collaborator Answered

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votes

1

• by Chelsea Hahn
• January 23, 2025 23:17

Users need access to two different Box accounts Answered

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votes

1

• by McKenna McFall
• January 23, 2025 19:59

Adding user Answered

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votes

1

• by Karl Warnick
• January 23, 2025 19:49

Automatically move shared files and folders to a Shared with me folder or collection Answered

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votes

2

• by Alessandro Muggia
• January 23, 2025 15:34

Bad Storage Info Answered

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votes

1

• by Zonia Galeano
• January 23, 2025 14:56

Hubo un error al procesar su solicitud. Answered

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votes

1

• by Suporte
• January 23, 2025 12:24

I was unable to download Answered

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votes

1

• by Rebecca Keros
• January 23, 2025 09:01

URGENT: Technical Error Answered

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votes

3

• by Cristin Middlesworth
• January 22, 2025 21:48

Confirmation Email Not Received Answered

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votes

1

• by John Clarke
• January 22, 2025 16:50

Error Adding New Managed User Answered

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votes

1

• by pedro asuaje
• January 22, 2025 14:19

Cancel trial Answered

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votes

2

• by 氏原　淳
• January 22, 2025 07:07

Discrepancy in the number of licenses Answered

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votes

1

• by Stephanie Brown
• January 22, 2025 02:03

Issues uploading suddenly Answered

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votes

1

• by 池田　翔平
• January 22, 2025 01:49

I can't shared file or folder link. Answered

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votes

1

• by Kate Barton
• January 21, 2025 18:16

Email Change Answered

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votes

2

• by Mabel Lu
• January 21, 2025 16:24
• Edited

Account set up Answered

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votes

1

• by Box User
• January 21, 2025 14:24

Desperately Need A Support Ticket Answered

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votes

2

• by Box User
• January 21, 2025 10:28

Incorrect Storage Usage Answered

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votes

2

• by Box User
• January 21, 2025 09:09

Account recovery Answered

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votes

2

• by Ebony Riley
• January 21, 2025 04:01

Account upgrade support Answered

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votes

1

• by Kelly Dorfmeyer
• January 21, 2025 03:57

Need support ticket Answered

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votes

1

• by 後藤　貴博
• January 21, 2025 01:11

Request for removal from the suppression list Answered

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votes

1

• by Andreas Callas
• January 21, 2025 01:04

PLEASE HELP ME UPGRADE MY ACCOUNT Answered

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votes

2

• by Lucy Wood
• January 20, 2025 22:19

Desktop Drive File Lost Answered

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votes

1

• by Fred Robustelli
• January 20, 2025 21:45

Files have disappeared Answered

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votes

3

• by Hill Rise
• January 20, 2025 15:37

BOX Reporting out of Space Answered

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votes

1

• by Aelishah Dhuka
• January 20, 2025 11:28

Box showing incorrect storage Answered

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votes

1

• by Lido Training Service Admins
• January 20, 2025 07:57

This email confirmation link has expired Answered

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votes

1

• by 佐藤　至
• January 20, 2025 07:29

two-step verification Answered

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votes

1