Support Forum

• by Thomas Deely
• April 14, 2025 15:24

This forum is about to be deprecated. Pinned Featured

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• by Thomas Deely
• December 15, 2023 18:58

How to check the status of Box Pinned Featured

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• by Thomas Deely
• July 15, 2022 16:00
• Edited

Support Forum Guidelines Pinned

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3

• by Mark Misenheimer
• April 25, 2025 12:27

my 2 accounts have been combined and not what i wanted Completed

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1

• by Robbie David Christopher Mallett
• April 25, 2025 11:13

How to find Box storage capacity?

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• by 花村　肇
• April 25, 2025 07:32

I can't enter my payment information Answered

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1

• by Carmina Bernardo
• April 25, 2025 05:24

Cancel My Trial Subscription Answered

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1

• by Glenn Klinger
• April 24, 2025 22:31

Need new verification email Answered

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2

• by Hawkins BMR
• April 24, 2025 18:43

Password Reset Not Working Answered

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1

• by Kimberly Sheets
• April 24, 2025 17:18

Password for Shared Box folder does not work but link is correct Answered

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1

• by christopher bailey
• April 24, 2025 17:09

trying to upgrade my box account Answered

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3

• by Ryan Woods
• April 24, 2025 16:55

Invite User Error: User belongs to another enterprise Completed

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1

• by Lori Baerenstecher
• April 24, 2025 16:52

Invited collaborator cannot access folder Answered

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1

• by Dakota Buckley
• April 24, 2025 15:12

Need to Reset MFA Answered

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1

• by Denis Vella
• April 24, 2025 14:16

User cannot access account due to being asked for MFA but does not have the app Answered

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1

• by Sean Barkman
• April 24, 2025 13:35

Unhandled exception in script

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• by Xin Ma
• April 24, 2025 13:33

Integrate Box to Salesforce error Answered

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1

• by Tallulah Moody
• April 24, 2025 13:00

Workflow not working Completed

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1

• by Kevin Martin
• April 24, 2025 12:35

Help! Answered

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1

• by 安西　浩介
• April 24, 2025 04:29
• Edited

Results of the BCP test

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• by Box User
• April 24, 2025 02:42

Unhandled Exception in Script

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• by kagoshimaken yakuzaishikai
• April 24, 2025 02:28

Can you recalculate my storage space? Answered

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1

• by Katherine Park
• April 24, 2025 02:20

Deleted user, now missing files and folders Completed

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1

• by Joanna Carillo
• April 23, 2025 21:50

Updating password issue Answered

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2

• by Ralph Doyle
• April 23, 2025 18:23

Corrupt files in Box

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• by Todd Not Playing
• April 23, 2025 17:40

Business Plus only has 1TB storage? Answered

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1

• by Jefferey Person
• April 23, 2025 16:54

How to Submit a Ticket

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• by Marissa Cole-Poulson
• April 23, 2025 16:32

Two Factor Verification Won't Call My Number Answered

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1

• by Carolyn Stacy
• April 23, 2025 15:42

Files not opening Answered

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1

• by Box User
• April 23, 2025 15:07

Can you recalculate my storage space? Answered

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1