Support Forum

• by Thomas Deely
• July 15, 2022 16:00
• Edited

Support Forum Guidelines Pinned

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• by Thomas Deely
• July 15, 2022 16:31
• Edited

Say hi, adding or editing your Profile Pinned Featured

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• by Thomas Deely
• July 15, 2022 16:20

Want to subscribe to forum posts or topics? Pinned Featured

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• by Rachel Mitchell Thompson
• August 09, 2022 14:33

I can no longer access my folders

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• by Box User
• August 05, 2022 21:12

Bonus free 10Gb storage promo

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3

• by Tutku Aksu
• August 09, 2022 12:17

cant login my old account

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• by Ian Astle
• August 09, 2022 12:16

We're sorry, we couldn't open your workbook. It's possibly corrupt or using a file format that's not supported.

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• by SangHoon Kim
• August 09, 2022 11:14

Not receiving confirmation email

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• by ashish kushwaha
• August 09, 2022 09:50

Lost authenticator app setting of Box

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• by Matt
• August 09, 2022 09:14

10GB Free Storage Promo with Box Mobile App Download and Usage

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• by Evan Peck
• August 05, 2022 19:52

Please run script to recount storage, thank you!

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2

• by Patrick Ramsay
• August 05, 2022 20:15

MY BOX IS FULL, BUT IT'S EMPTY???

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4

• by Kevin Draper
• August 09, 2022 08:55

Password reset email not sent to my work box email

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• by Cyber Blusky
• August 09, 2022 08:16

August promotion 10GB extra

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• by Jyoti Tyagi
• August 09, 2022 04:37

I can’t open files shared with me due to not being able to accept terms of service.

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• by Jogs
• August 07, 2022 15:52

Not getting extra storage on using mobile app.

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2

• by Debbie Worthley
• August 08, 2022 23:52

Box Update

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• by Terry Boharsik
• August 05, 2022 18:58

"Box Drive failed to initialize with macOS. Please relaunch the application to resolve the issue. If the problem persists, please contact Box Support to further troubleshoot."

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5

• by Sarah Dougherty
• August 08, 2022 16:23

Limiting collaborator ability to download files

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1

• by John Palazzolo
• August 08, 2022 21:56

Different file paths between home and work computer

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• by Rick Fisher
• August 08, 2022 15:26

Did not receive 10g extra storage after installing Box on my mobile device

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vote

1

• by Itamar
• August 08, 2022 21:43

10GB promotion not received

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• by Juan Carlos Orta
• August 08, 2022 20:46

I got the mobile app to get free ADITIONAL 10Gb but it did not work

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1

• by Melissa Meier
• August 08, 2022 20:27

Project ECHO acct B00416772

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1

• by Christopher Hammond
• August 08, 2022 19:15

Can't see files that are supposed to be shared with me

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1

• by Sam Salvador
• August 08, 2022 16:51

Box Reset

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1

• by Tim Overton
• August 08, 2022 17:07

Unable to accept collaboration invite

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1

• by Shannon Riley
• August 08, 2022 15:53

Cannot open collaboration folder invitation

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1

• by Lori Sander
• August 08, 2022 16:39

removing collaborators

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1

• by Leslie Anderson
• August 08, 2022 17:39

Deleting Human Subjects Data

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2