Elite Sounds

1. Community
2. Support Forum
3. Wrong storage 20% used but empty.

Thanks Paul, this is a common problem on the support with no user fix. Account empty, trash empty.

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• Elite Sounds
• September 19, 2023 20:31
• 0 votes

1. Community
2. Support Forum
3. Storage not resetting - Please Run a Script to help reset

I need the same like so many others in here. Customers need an express solution. Such a large company with such slow solutions isn't reassuring. My employer uses your service for thousands of e...

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• Elite Sounds
• September 04, 2023 17:15
• 0 votes

1. Community
2. Support Forum
3. Issues with used space reported is inaccurate

There are countless users experiencing the same more recently & in posts going back years. Customers need an easier solution. My account is also facing this issue, over 25% of cloud space showi...

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• Elite Sounds
• September 04, 2023 14:56
• 0 votes

1. Community
2. Support Forum
3. I get a message saying "Storage is almost full" and cannot add files. In reality, there is almost nothing in it. I saw on the help page that the problem cannot be improved without applying a script, but what should I do?

Ridiculous and it seems like there's no one that can help in this, where's the support staff?

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• Elite Sounds
• September 04, 2023 14:54
• 0 votes

1. Community
2. Support Forum
3. Box is full even though i deleted and emptied trash

I have the same problem. How can such a problem exist for such a long time and there is no simple user trigger for the fix. Free users can't request support for this, terrible support actually,...

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• Elite Sounds
• September 04, 2023 14:51
• 0 votes

1. Community
2. Support Forum
3. I get a message saying "Storage is almost full" and cannot add files. In reality, there is almost nothing in it. I saw on the help page that the problem cannot be improved without applying a script, but what should I do?

I have an empty box account but showing 10.8gb used, been like that for years now, still not fixed. It's just secondary storage but considering there is no reliable way to request a fix, the suppor...

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• Elite Sounds
• September 03, 2023 22:08
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can't empty box.com drive

I've got the same issue, just emptied my drive. Still showing 10.8gb used

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• Elite Sounds
• September 03, 2023 22:07
• Edited
• 0 votes