Rona
- Total activity 12502
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 8
- Subscriptions 6249
Comments
Recent activity by Rona-
Hi there, Welcome to Box Community and glad to help! I have run the script to correct your storage counts. You can go ahead and check box.com/login> Account Settings> Used storage to see that chan...
-
Hi Mario, Welcome to Box Community and glad to help! Please go over to this page box.com/pricing if you wish to upgrade your Box account and get help. Meanwhile, you can also get in touch to our ...
-
Hi Jess, Welcome to Box Community and glad to help! You may reach out to our billing folks to get an assistance regarding your payment inquiry. Kindly open a ticket by using this support link. W...
-
Hi there, Welcome to Box Community and glad to help! I have run the script to correct your storage counts. @Jacquelyn, thanks for joining in! I've ran the script to you as well and you can both c...
-
Hi Sian, Welcome to Box Community and glad to help! Please trigger another email link by pushing for a password reset: Visit https://app.box.com/reset and enter the email address associated wit...
-
Hi Rose, Welcome to Box Community and glad to help! Can I confirm the Box desktop application installed in your machine? If you happen to have Box Drive installed, you can simply launch Box Drive...
-
Hi Marsha, Welcome to Box Community and glad to help! Looks like you've already worked with our Product Support specialist to address your concern. Let us know in the Community if you need furth...
-
Hi Tammy, Welcome to Box Community and glad to help! Let me open a ticket to assist regarding this concern. Rest assured that someone from Product Support team will be emailing you and please keep ...
-
Hi Al, Welcome to Box Community and glad to help! Let me open a ticket to assist regarding this issue. Rest assured that someone from Product Support team will be emailing you and please keep an ey...
-
Hi there, Welcome to Box Community and glad to help! You may follow these preliminary troublehshooting steps to fix this issue. Is Box tools installed in the Control Panel or your Applications?...