Rona

1. Community
2. Support Forum
3. Unable to see files I moved to box

Hi Lisa,  Welcome to Box Community,  This will require our Box Support team to work directly with you. I've submitted a support ticket and rest assured that one of our teammates will reach out to y...

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• Rona
• April 30, 2021 23:15
• 0 votes

1. Community
2. Support Forum
3. I can't see any of my files after making a Box App

Hi there,  Welcome to Box Community,  This will require our Box Support team to work directly with you. I've submitted a support ticket and rest assured that one of our teammates will reach out to ...

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• Rona
• April 30, 2021 23:13
• 0 votes

1. Community
2. Support Forum
3. business of one?

Hi Jessica,  Welcome to Box Community,  We're making sure that our Box plans are flexible depending in your needs. That's why we offer Business plan designed for team collaboration where you can ad...

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• Rona
• April 30, 2021 23:09
• Edited
• 0 votes

1. Community
2. Support Forum
3. Microsoft Integration on Box downloading data outside the US

Hi Javier,  Welcome to Box Community!  This will require our Box Support team to work directly with you. I've submitted a support ticket and one of our teammates will be in touch to you shortly.  T...

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• Rona
• April 30, 2021 22:12
• 0 votes

1. Community
2. Support Forum
3. Unable to access a folder

Hi Mahesh,  Welcome to Box Community!  This will require our Box Support team to work directly with you. I've submitted a support ticket for you and one of our teammates will be contacting you shor...

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• Rona
• April 30, 2021 21:30
• 0 votes

1. Community
2. Support Forum
3. How can I set archive date?

Hi Ramani,  Welcome to Box Community!  To make sure that we're on the same page with your inquiry. Are you planning to setup an archive date for your files and folders?  We'll lookout for your reply, 

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• Rona
• April 30, 2021 21:26
• 0 votes

1. Community
2. Support Forum
3. List of shared files/folders?

Hi Brian,  Welcome to Box Community!  Please contact your Primary Administrator to help you get this from Box reports. Please note that Admins could run collaborations report.  To run this report: ...

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• Rona
• April 30, 2021 20:33
• 0 votes

1. Community
2. Support Forum
3. Shared Link not working for China mainland

Hi Mallory,  Welcome to Box Community!  I can see that you've opened a new ticket for Box product support about this issue. And our teammate will be with you shortly for assistance.  Thanks for pos...

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• Rona
• April 29, 2021 22:58
• 0 votes

1. Community
2. Support Forum
3. Box slowness after upgrading MacBook Pro to Big Sur

Hi Timothy,  Welcome to Box Community!  I created a new ticket for you and one of our teammates will reach out to you through email. Rest assured that someone from our team will provide further ass...

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• Rona
• April 29, 2021 22:47
• 0 votes

1. Community
2. Support Forum
3. Shareable link doesn't appear when right clicking on folder in Mac app

Hi Jordi,  Welcome to Box Community!  Sorry to hear about your issue creating Shared Links in Box Drive and to resolve it please disable/re-enable Box Drive's Finder extension. To do this, go to Sy...

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• Rona
• April 29, 2021 22:32
• 0 votes