Rona

1. Community
2. Support Forum
3. email alerts

Hi Mark,  Welcome to Box Community and thanks for your post in the forum!  To receive email alerts when someone shared a file with you,  Go to your desired folder > More Options> Settings  Scroll ...

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• Rona
• October 09, 2020 19:43
• 0 votes

1. Community
2. Support Forum
3. How do I change my billing from USD to AUD per month ?

Hi Mary-Anne,  Welcome to Box Community and thanks for your post in the forum!  I opened a support ticket to have our teammate assist you update your Billing profile and someone will reach out to y...

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• Rona
• October 09, 2020 19:27
• 0 votes

1. Community
2. Support Forum
3. Copying files from one folder owner to another

Hi Jack,  Welcome to Box Community!  When you attempted to copy the folder did you use your Box account? If your answer is yes, please be sure to have access to the destination folder from your acc...

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• Rona
• September 18, 2020 19:13
• 0 votes

1. Community
2. Support Forum
3. Font Problems

Hi Casey,  Welcome to Box Community and thanks for posting your question! Looks like this will require our Box Support team to work directly with you to assist and help you investigate in this issu...

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• Rona
• September 17, 2020 21:47
• 0 votes

1. Community
2. Support Forum
3. A mess with upgrade from free account to Business Starter Plan

Hi Kari,  Welcome to Box Community and thanks for posting!  Since Box Starter account does not have unlimited collaboration feature your external users/collaborators will be counted against your se...

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• Rona
• September 17, 2020 19:50
• 0 votes

1. Community
2. Support Forum
3. Cannot Link to Box In NetSuite

Hi Andrew, Welcome to the Box Community!  You seem to have an issue with Box for Netsuite after installing it. This will require our Box Support team to work directly with you and I've opened a cas...

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• Rona
• September 17, 2020 16:33
• Edited
• 0 votes

1. Community
2. Support Forum
3. I closed the Microsoft Office online editing session, but still see: "This file is being edited with Box for Office for web. You can still edit this file at the same time."

Hi Halee,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 11, 2025 19:22
• -2 votes

1. Community
2. Support Forum
3. Delete Error Notification

Hi Cailin,  Welcome to Box Community and glad to assist!  For more context, can you please send a screenshot of your error with your current Box version and Operating System? We'd love to further a...

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• Rona
• December 10, 2024 21:27
• 0 votes

1. Community
2. Support Forum
3. Folders and Files not showing after upgrading to buisness plan

Hi Quincy, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 06, 2024 21:02
• -1 votes

1. Community
2. Support Forum
3. アップロードを中止する方法

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• October 17, 2024 20:36
• -2 votes