Rona

1. Community
2. Support Forum
3. Not gettig email notification in multiple users account

Hi Santosh,  Note: We've removed your email address from this public post to keep your personal data private and secured. We've ran the script and made sure you're correctly receiving emails from B...

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• Rona
• May 31, 2023 21:40
• -1 votes

1. Community
2. Support Forum
3. Change phone number

Hi Mokmaria,  Welcome to Box Community and I’m here to help! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for p...

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• Rona
• May 29, 2023 18:37
• 0 votes

1. Community
2. Support Forum
3. IOS APP Malfunction

Hi there,  Welcome to Box Community and I’m here to help! Has it ever worked before with your Box for iOS?  Are you having trouble uploading files in every folders, both owned and collaborated wit...

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• Rona
• May 25, 2023 22:35
• Edited
• -1 votes

1. Community
2. Support Forum
3. REFUND

Hi Nishan,  Welcome to Box Community and I’m here to help! You can use the self-serve option to end your Box subscription, you may follow the instructions here according to your account type. Meanw...

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• Rona
• May 19, 2023 20:49
• -1 votes

1. Community
2. Support Forum
3. Box Drive has encountered a problem that requires you to manually reset Box Drive.

Hi David,  Welcome to Box Community and I'm here to help! To help with your Box Drive issue,  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an...

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• Rona
• May 16, 2023 14:10
• -1 votes

1. Community
2. Support Forum
3. IOS APP Malfunction

Hi K,  Welcome to Box Community and I’m here to help! You may go ahead and uninstall and reinstall your Box for iOS.  Hope it works!   

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• Rona
• May 15, 2023 22:33
• -1 votes

1. Community
2. Support Forum
3. Unable to set password

Hi Saida,  Welcome to Box Community and I’m here to help! Please run these basic troubleshooting steps to fix your error:  Login to box.com using your alternate browser.  Make sure your browser is...

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• Rona
• May 15, 2023 22:27
• -1 votes

1. Community
2. Support Forum
3. Slides not centered after zooming

Hi Patrick,  Welcome to Box Community and I’m here to help! Are you using your web browser in your iPad or this is your preview in your Box for iOS? Also, did you already tried checking it through ...

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• Rona
• May 15, 2023 14:50
• 0 votes

1. Community
2. Support Forum
3. Select all files with 1 click

Hi there,  Welcome to Box Community and I’m here to help! To easily select multiple files,  here's how you could accomplish it.  Hope it helps!   

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• Rona
• May 12, 2023 22:47
• -1 votes

1. Community
2. Support Forum
3. Invitee Not Receiving Invite Email

Hi Brighton,  Welcome to Box Community and I’m here to help! Please have the affected user to check the following,  Check your Spam/Junk email folder. Sometimes, certain email clients do not recog...

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• Rona
• May 10, 2023 20:57
• -1 votes