Rona

1. Community
2. Support Forum
3. Webでは表示されるフォルダがBOX driveだと表示されない

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• June 23, 2023 21:57
• -1 votes

1. Community
2. Support Forum
3. Upgrade account

Hi there,  Welcome to Box Community and glad to assist!  To upgrade your Box account, please reach out to our Sales Team via https://www.box.com/pricing/ Thanks for posting!

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• Rona
• June 07, 2023 23:08
• -3 votes

1. Community
2. Support Forum
3. Missing Files and Folders

Hi Mara,  Welcome to Box Community and I'm here to help!  To assist with your missing files, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an ...

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• Rona
• May 22, 2023 21:15
• -2 votes

1. Community
2. Support Forum
3. アップロードに失敗したファイル

Hi there,  Welcome to the Box Community and I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in E...

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• Rona
• April 26, 2023 20:48
• -3 votes

1. Community
2. Support Forum
3. Official Linux Client

Hi Addisen,  Welcome to Box Community and glad to help!  As of this writing, Box is only supported in Windows and MacOS Operating System(s) and so does Box Drive and all other Box featured products...

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• Rona
• April 10, 2023 21:30
• Edited
• -3 votes

1. Community
2. Support Forum
3. advanced search syntax for box drive

Hi Howard,  Welcome to Box Community and thanks for posting!  I understand that you're looking for ways where you could filter your content search in Box Drive. However, search filter such as advan...

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• Rona
• September 17, 2020 21:30
• -2 votes

1. Community
2. Support Forum
3. I closed the Microsoft Office online editing session, but still see: "This file is being edited with Box for Office for web. You can still edit this file at the same time."

Hi Halee,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 11, 2025 19:22
• -4 votes

1. Community
2. Support Forum
3. 2段階認証の認証コードが届かずログインできません

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• May 31, 2024 19:50
• -4 votes

1. Community
2. Support Forum
3. Deactivated User

Hi Betsy, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional queries please let us know in this forum.  Thanks for posti...

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• Rona
• February 23, 2024 19:19
• -4 votes

1. Community
2. Support Forum
3. Microsoft Word app is grayed out- "People are currently collaborating on this file. You can join them by using Office Online"

Hi Pamela,  Welcome to Box Community and glad to help! In order to help you address this issue, can you try the following?   Is it working if you download the file locally and open it?  Please try...

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• Rona
• July 26, 2023 21:12
• -4 votes