Rona

1. Community
2. Support Forum
3. Lost file in the box, can see updates in the log but unable to access the file anymore

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 08, 2025 15:14
• 0 votes

1. Community
2. Support Forum
3. New User notification not sending

Hi Erik,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 08, 2025 15:13
• 0 votes

1. Community
2. Support Forum
3. Regarding OAuth 2.0 Implementation with SDK

Hi there, Welcome to Box Community and glad to assist! To get the best answer to your inquiry, kindly reach out to our Developer Team and post via community.box.com and scroll down to Box Platform....

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• Rona
• January 08, 2025 15:08
• Edited
• 0 votes

1. Community
2. Support Forum
3. Unable to change language to English inside Box notes from Danish to English

Hi Amjad,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 08, 2025 15:03
• 0 votes

1. Community
2. Support Forum
3. Cannot transfer BOX ownership

Hi Hirokatsu, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal ...

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• Rona
• January 07, 2025 20:43
• 0 votes

1. Community
2. Support Forum
3. How do i cancel subscription

Hi Jiwoo,  Welcome to Box Community and glad to assist!  Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console > Account & Billing. In the Status field in...

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• Rona
• January 07, 2025 20:40
• 0 votes

1. Community
2. Support Forum
3. 2-step authentication

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 07, 2025 20:24
• 0 votes

1. Community
2. Support Forum
3. Challenges getting email notifications from Relay

Hi Nicole,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 07, 2025 20:22
• 0 votes

1. Community
2. Support Forum
3. payment error

Hi Ana, Welcome to Box Community and glad to assist! In order to help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to furt...

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• Rona
• January 07, 2025 20:21
• 0 votes

1. Community
2. Support Forum
3. Unable to create folder

Hi Rachel, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• January 07, 2025 20:18
• 0 votes