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Box Status

Cannot transfer BOX ownership

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Hirokatsu Suita

I try to owner change but cannot. Because too many files. Message shows the item you're trying to move exceeds our current item limit for this action. Try again with fewer items or file a case with User services for help.

Would you help or submit ticket. How do I do this?

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  • Rona

    Hi Hirokatsu,

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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