Rona

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi Gerrard,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• November 29, 2024 21:29
• 0 votes

1. Community
2. Support Forum
3. Upgrade plan

Hi Harriet,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further...

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• Rona
• November 29, 2024 21:26
• 0 votes

1. Community
2. Support Forum
3. Cannot Upgrade or Migrate Existing user to any Plan

Hi Kenneth,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 29, 2024 20:56
• 0 votes

1. Community
2. Support Forum
3. MAC SEQUOIA - CANNOT SET UP LOCATION OF BOX SYNC FOLDER

Hi Giovanni,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 29, 2024 20:54
• 0 votes

1. Community
2. Support Forum
3. Shared links asking for clients to login

Hi Maggie,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 29, 2024 20:26
• 0 votes

1. Community
2. Support Forum
3. Unable to manually Add a User: Email already in use in anothercompany's Box Account but not associated with my company. 

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 29, 2024 20:24
• 0 votes

1. Community
2. Support Forum
3. Box error - remove it message

Hi there,  Welcome to Box Community and glad to assist! Please log out and log in from your Box Drive application.   To log out on a Mac: Navigate to the search menu by going to the menu bar and c...

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• Rona
• November 29, 2024 20:22
• 0 votes

1. Community
2. Support Forum
3. Collaboration invites

Hi Jeffrey,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 29, 2024 20:14
• 0 votes

1. Community
2. Support Forum
3. BOX内のコピー、移動時の引き続き項目について

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• November 29, 2024 16:46
• 0 votes

1. Community
2. Support Forum
3. エンタープライズネットワークに参加するよう招待されましたが、承諾ボタンを押しても中に入れません。

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

• View comment
• Rona
• November 29, 2024 16:46
• 0 votes