Rona

1. Community
2. Support Forum
3. Box full

Hi Karim,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it in...

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• Rona
• November 15, 2024 22:55
• 0 votes

1. Community
2. Support Forum
3. Preview files

Hi there,  Welcome to Box Community and glad to assist! Our Engineering team has addressed this issue, please go ahead and access your shared link.  Thanks for posting!

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• Rona
• November 15, 2024 22:50
• Edited
• 0 votes

1. Community
2. Support Forum
3. Gaining Access to Previous Account

Hi David,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• November 15, 2024 22:47
• 0 votes

1. Community
2. Support Forum
3. Cannot Login

Hi Miki,  Welcome to Box Community and glad to assist!  Once the user's verification email has expired, please have the user to reset his password to get a new link and complete his Box setup.  Tha...

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• Rona
• November 15, 2024 22:42
• 0 votes

1. Community
2. Support Forum
3. Box upgrades just do not work

Hi Kevin,  Welcome to Box Community and glad to assist! To assist with your Box upgrade, please reach out to our Sales team and use our Live Chat function through box.com/pricing.  Thanks for posting!

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• Rona
• November 15, 2024 21:38
• 0 votes

1. Community
2. Support Forum
3. I don't get emails to reset my account password.

Hi Patrice,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting! ...

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• Rona
• November 15, 2024 21:26
• 0 votes

1. Community
2. Support Forum
3. Can't add user because is part of another enterprise however the save button doesn't activate as in other posts

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting! ...

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• Rona
• November 15, 2024 21:24
• 0 votes

1. Community
2. Support Forum
3. Cannot change password

Hi Macy,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• November 15, 2024 20:42
• 0 votes

1. Community
2. Support Forum
3. box sign - entry fields missing in sign request created with API-call from template

Hi Jan,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!  

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• Rona
• November 15, 2024 20:38
• 0 votes

1. Community
2. Support Forum
3. Adding a new user but says they are part of another Enterprise

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 15, 2024 20:22
• 0 votes