Rona

1. Community
2. Support Forum
3. I haven't received the password reset email

Hi there,  Welcome to Box Community and glad to assist!  I've investigated our email server logs and it shows that your email address is not on our bounce or suppression list.  Please check your Sp...

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• Rona
• November 14, 2024 20:01
• 0 votes

1. Community
2. Support Forum
3. Storage is saying it is full when it is not

Hi Mimosa,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• November 14, 2024 19:56
• 0 votes

1. Community
2. Support Forum
3. ACCOUNT OWNERSHIP

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• November 14, 2024 19:54
• 0 votes

1. Community
2. Support Forum
3. Public Link NOT WORKING as of 11/14/2024

Hi Pete,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 14, 2024 19:39
• 0 votes

1. Community
2. Support Forum
3. Issue with Shared Folder Access Requiring Login

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 14, 2024 15:10
• 0 votes

1. Community
2. Support Forum
3. Add existing user into my enterprise

Hi Maria,  Welcome to Box Community and glad to assist!  You're likely to get an error while adding a personal free user. This serves as a reminder that you're adding an existing Box user.  Here's ...

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• Rona
• November 14, 2024 14:58
• 0 votes

1. Community
2. Support Forum
3. Search in Box Sync Folder Not Working

Hi Geoff,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• November 14, 2024 14:46
• 0 votes

1. Community
2. Support Forum
3. Support Needed for "User Belongs to Another Enterprise" Error in BOX

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• November 14, 2024 14:45
• 0 votes

1. Community
2. Support Forum
3. Please cancel my account

Hi Christopher,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch....

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• Rona
• November 14, 2024 14:44
• 0 votes

1. Community
2. Support Forum
3. How to purge email address

Hi Jason,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 14, 2024 14:39
• 0 votes