Rona

1. Community
2. Support Forum
3. Delete Account

Hi Adrian,  Welcome to Box Community and glad to assist!  Looks like you've managed to delete your Box account. Please let us know in this forum if you have additional concern.  Thanks for posting!

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• Rona
• October 09, 2024 19:41
• 0 votes

1. Community
2. Support Forum
3. Restore the ownership change

Hi there,  Welcome to Box Community and glad to assist!  We can't alter folder owner(s) and if you need to transfer the folder back to your account. Please reach out to the current folder owner.  F...

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• Rona
• October 09, 2024 19:30
• Edited
• 0 votes

1. Community
2. Support Forum
3. new password reset required for every log in

Hi Mark,  Welcome to Box Community and glad to assist!  To address your password reset prompt, please follow the troubleshooting steps.  Updating your browser to the latest version Clearing your b...

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• Rona
• October 09, 2024 19:22
• 0 votes

1. Community
2. Support Forum
3. Can you recalculate my storage space?

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it in...

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• Rona
• October 09, 2024 19:16
• Edited
• 0 votes

1. Community
2. Support Forum
3. missing files

Hi there,  Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from th...

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• Rona
• October 08, 2024 22:56
• 0 votes

1. Community
2. Support Forum
3. box sign up - expired verification email

Hi there,  Welcome to Box Community and glad to assist!  We can no longer send your confirmation link once expired. Instead, you can reset your password to complete your Box setup.  To reset the pa...

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• Rona
• October 08, 2024 22:37
• 0 votes

1. Community
2. Support Forum
3. Honor Magic V3

Hi Hubert,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 08, 2024 22:22
• 0 votes

1. Community
2. Support Forum
3. macOS Sequoia 15.0 - Firewall enabled not enabled error

Hi Patrick,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Support. For immediate assistance, you should contact your internal helpdesk t...

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• Rona
• October 08, 2024 22:19
• 0 votes

1. Community
2. Support Forum
3. Repeated Login Failures and Frustration with Support Access

Hi Benjamin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 08, 2024 22:10
• 0 votes

1. Community
2. Support Forum
3. Cannot Delete Copied File

Hi Aidan,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 08, 2024 22:07
• 0 votes