Rona

1. Community
2. Support Forum
3. Need assistance in setting up domain host acct in order to add Co Admin

Hi Terry, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 02, 2024 20:34
• 0 votes

1. Community
2. Support Forum
3. Search function not working

Hi Lauri,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 02, 2024 20:32
• 0 votes

1. Community
2. Support Forum
3. Correct my storage, please!

Hi Ana,  Welcome to Box Community and glad to assist!  In order to upgrade your storage, you should upgrade your account. For more, please contact our Sales team through box.com/pricing.  Thanks fo...

• View comment
• Rona
• October 02, 2024 20:29
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage reporting "full", but isnt please fix this has been going on for a month

Hi Carl,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 02, 2024 20:03
• 0 votes

1. Community
2. Support Forum
3. Delete my free trial account

Hi James, Welcome to Box Community and glad to assist! Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console > ...

• View comment
• Rona
• October 02, 2024 19:57
• 0 votes

1. Community
2. Support Forum
3. Billing Issue

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

• View comment
• Rona
• October 02, 2024 19:20
• 0 votes

1. Community
2. Support Forum
3. Unable to Access documents

Hi Rinaldo, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

• View comment
• Rona
• October 02, 2024 19:19
• 0 votes

1. Community
2. Support Forum
3. Box Owner left IBM - change ownership

Hi Birgit,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

• View comment
• Rona
• October 02, 2024 19:16
• 0 votes

1. Community
2. Support Forum
3. e-mail notification from Box mention does not work

Hi there,  Welcome to Box Community and glad to assist! I've investigated our email server logs and your email address was placed on our email suppression list. This typically happens when a user's...

• View comment
• Rona
• October 02, 2024 19:14
• 0 votes

1. Community
2. Support Forum
3. Sharing Folders via Outlook

Hi Kelly,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 02, 2024 19:09
• 0 votes