Rona

1. Community
2. Support Forum
3. Storage capacity is not detected correctly

Hi Tomohisa, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 16, 2024 19:54
• 0 votes

1. Community
2. Support Forum
3. Need help to download the files from box folder which are 4/5 folder levels deep

Hi Sudip, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal help...

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• Rona
• September 16, 2024 19:53
• 0 votes

1. Community
2. Support Forum
3. Box needs to be added to "Add a Place" in Office every time I restart

Hi Stephen, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 16, 2024 19:51
• 0 votes

1. Community
2. Support Forum
3. Fattura mancante

Hi Cristina, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in En...

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• Rona
• September 16, 2024 14:35
• 0 votes

1. Community
2. Support Forum
3. Upgrade storage - disappearing files

Hi Anne,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• September 16, 2024 14:33
• 0 votes

1. Community
2. Support Forum
3. Out of storage

Hi Adam, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 16, 2024 14:21
• 0 votes

1. Community
2. Support Forum
3. Can't access files.

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 16, 2024 14:20
• 0 votes

1. Community
2. Support Forum
3. PDF hyperlinks no longer working!

Hi James, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal help...

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• Rona
• September 16, 2024 14:06
• 0 votes

1. Community
2. Support Forum
3. Incorrect Used Storage Calculation (Box Enterprise Account)

Hi Zhi Ren,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Support. For immediate assistance, you should contact your internal helpdesk t...

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• Rona
• September 16, 2024 14:05
• 0 votes

1. Community
2. Support Forum
3. 非常にこまっている。

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• September 16, 2024 14:02
• 1 vote