Rona

1. Community
2. Support Forum
3. Wrong usage space

Hi Suresh,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 17, 2024 19:39
• 0 votes

1. Community
2. Support Forum
3. Can't set password for my account associated with Google

Hi Yuta,  Welcome to Box Community and glad to assist! To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with ...

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• Rona
• July 17, 2024 19:33
• 0 votes

1. Community
2. Support Forum
3. Unable to Add New User Email Address

Hi Edward,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 17, 2024 19:32
• 0 votes

1. Community
2. Support Forum
3. Adding existing use to our enterprise account

Hi Raphael, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 17, 2024 19:31
• 0 votes

1. Community
2. Support Forum
3. unable to add external user as email already in use in a box account not associated with enterprise

Hi John, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 17, 2024 19:29
• 0 votes

1. Community
2. Support Forum
3. Help! I need to cancel my free trial subscription

Hi Christina, Welcome to Box Community and glad to assist! Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Consol...

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• Rona
• July 17, 2024 19:28
• 0 votes

1. Community
2. Support Forum
3. Need help accessing box

Hi Brent,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Servi...

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• Rona
• July 17, 2024 19:25
• 0 votes

1. Community
2. Support Forum
3. Storage Full, but it isn't.

Hi Robert, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 17, 2024 19:24
• 0 votes

1. Community
2. Support Forum
3. remove owner

Hi Leticia,  Welcome to Box Community and glad to assist! For individual users, the folder owner should initiate the transfer of folder ownership.  Thanks for posting! 

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• Rona
• July 17, 2024 19:22
• 0 votes

1. Community
2. Support Forum
3. Unable to create password

Hi David,  Welcome to Box Community and glad to assist! To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with...

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• Rona
• July 17, 2024 19:02
• 0 votes