Rona

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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Lost collaborative file

    Hi Mikkayla,  Welcome to Box Community and glad to assist!  As of this writing, please note we don't have access to restore your access to the missing contents.  You can only gain back your access ...

    1. Community
    2. Support Forum
    3. Change name and email

    Hi there,  Welcome to Box Community and glad to assist!  If you're having issue updating your account details, please follow these troubleshooting steps.  Updating your browser to the latest versi...

    1. Community
    2. Support Forum
    3. change administrator -

    Hi Patt,  Welcome to Box Community and glad to assist! To change your Box Administrator, you can follow these steps:  While logged in as your organization's Box account Admin, go to Admin Console ...

    1. Community
    2. Support Forum
    3. How do I add an external user

    Hi Chris,  Welcome to Box Community and glad to assist!  Adding External Users is as simple as inviting collaborators. With Box, you can invite collaborators from outside your company into folders ...

    1. Community
    2. Support Forum
    3. restore files from trash

    Hi Della,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services. At ...

    1. Community
    2. Support Forum
    3. Unlinking Email Address from Account

    Hi Andy,  Welcome to Box Community and glad to assist!  You can replace your primary email address and later on remove it into the account. Doing so will free up the email, ready to be added in you...

    1. Community
    2. Support Forum
    3. Full storage

    Hi Antonio,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

    1. Community
    2. Support Forum
    3. Customer support??

    Hi Trinity,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

    1. Community
    2. Support Forum
    3. Shared Folders for Collaboration not Syncing

    Hi Megan,  Welcome to Box Community and glad to assist! Kindly reach out to the folder owner and request for a new invitation for the affected folder.  This is the alternate way to accept invitatio...

    1. Community
    2. Support Forum
    3. Receive

    Hi there,  Welcome to Box Community and glad to assist!  Recovering Items You can manually restore any file or folder in your trash.   To restore specific items in Trash: The steps below apply whet...