Rona

1. Community
2. Support Forum
3. Unable to add external collaborator

Hi Angie,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you need additional assistance.  We'd love...

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• Rona
• May 07, 2024 22:42
• 0 votes

1. Community
2. Support Forum
3. Missing file

Hi Emma,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• May 07, 2024 22:40
• 0 votes

1. Community
2. Support Forum
3. missing files and folder

Hi Dale,  Welcome to Box Community and glad to assist! To restore specific items in Trash: The steps below apply whether you’re selecting from search results or from all Trash items. Hover to high...

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• Rona
• May 07, 2024 22:39
• 0 votes

1. Community
2. Support Forum
3. Can't create a password

Hi Greg,  Welcome to Box Community and glad to assist! You can setup a new password by following the steps below.  To reset the password for your Box account, follow this process: Visit https://ap...

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• Rona
• May 07, 2024 22:35
• 1 vote

1. Community
2. Support Forum
3. Help with accessing Box on my Mac Desktop

Hi Eresi,  Welcome to Box Community and glad to assist!  Kindly take a screenshot of your error and attach it here.  We'd await for your reply!   

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• Rona
• May 07, 2024 22:10
• 0 votes

1. Community
2. Support Forum
3. User Can not log in

Hi Kevin,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

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• Rona
• May 07, 2024 21:41
• 0 votes

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• May 07, 2024 21:38
• 0 votes

1. Community
2. Support Forum
3. ユーザーを追加出来ません

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• May 07, 2024 21:37
• 0 votes

1. Community
2. Support Forum
3. Cannot give co admin because it keeps saying must use a verified domain but it already is

Hi Stephen,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

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• Rona
• May 07, 2024 21:36
• 0 votes

1. Community
2. Support Forum
3. Wrong Usage Calculateion

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• May 07, 2024 21:35
• 0 votes