Rona
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Recent activity by Rona-
Hi Kristina, Welcome to Box Community and glad to assist! Please have the affected user to contact Product Support so we could check his/her account details. We'd love to further assist!
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Hi Stephen, Welcome to Box Community! I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. Thanks for posting!
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Hi there, Welcome to Box Community and glad to assist! To access a shared file or folder, you should login using https://app.box.com/login. Hope it works!
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Hi there, Welcome to Box Community and glad to assist! Are you trying to merge your Box accounts? If so, please note this is not an option we offer for personal free users. Let us know if you hav...
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Hi there, Welcome to Box Community and glad to assist! Apologies for your trouble and our team have already fixed this. You should be able to create a new case here. Thanks for posting!
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Hi Rahmatullah, Welcome to Box Community! I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. Thanks for posting!
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Hi there, Welcome to Box Community and glad to assist! To help address your issue, can we begin with your current Box version and your Operating System? We'd love to further assist!
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Hi Ginny, Welcome to Box Community and glad to assist! We'd love to help address your issue and through this forum, can you tell us more about it? We'll await for your reply!
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Hi there, Welcome to Box Community! I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. Thanks for posting!
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Hi Nellie, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...