Rona

1. Community
2. Support Forum
3. Events/changes specific to a folder

Hi Dipti, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 29, 2024 16:27
• 0 votes

1. Community
2. Support Forum
3. Configure SSO with EntraID and Token Encryption

Hi Jon, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 29, 2024 16:24
• 0 votes

1. Community
2. Support Forum
3. Switching to Box Nonprofit

Hi Angela,  Welcome to Box Community and glad to assist!  You may reach out to our Sales team regarding your Box upgrade. You can work with them through live chat via box.com/pricing.  Thanks for p...

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• Rona
• March 29, 2024 16:22
• 0 votes

1. Community
2. Support Forum
3. Managed User Deactivated

Hi Alexis,  Welcome to Box Community and glad to assist!  It means that you're inviting a Box user who have already deactivated their account. To address this, please advise the deactivated user to...

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• Rona
• March 29, 2024 14:59
• Edited
• 0 votes

1. Community
2. Support Forum
3. Shared Link Created Date

Hi Diana,  Welcome to Box Community and glad to assist!  Currently, shared links report is only available for Business accounts. You may consider upgrading your account for your tracking purposes. ...

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• Rona
• March 29, 2024 14:52
• 0 votes

1. Community
2. Support Forum
3. Can't find a file anywhere

Hi Carol,  Welcome to Box Community and glad to assist!  Can we confirm the following information regarding the files you've edited?  What functionality did you used to edit your files? Did you us...

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• Rona
• March 29, 2024 14:42
• 0 votes

1. Community
2. Support Forum
3. Editing a file without downloading it and maintaining the font size

Hi Catherine,  Welcome to Box Community and glad to assist!  You can utilize Adobe Acrobat for Box integration to open and edit  your PDF file through box.com.  Thanks for posting! 

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• Rona
• March 28, 2024 21:55
• 0 votes

1. Community
2. Support Forum
3. Box deleted most of my files...

Hi Winston,  Welcome to Box Community and glad to assist!  Looks like your only option is to delete your 6GB folder.  With this you may download your 6GB folder and delete it from Box. Since keepin...

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• Rona
• March 28, 2024 21:33
• Edited
• 0 votes

1. Community
2. Support Forum
3. Template for department

Hi Christian,  Welcome to Box Community and glad to assist!  Sharing a template After you've created a template and saved it in a Box folder, add collaborators to use the template. Adding a colla...

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• Rona
• March 28, 2024 21:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. File Recovery

Hi Avi,  Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the ...

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• Rona
• March 28, 2024 20:43
• 0 votes