Rona

1. Community
2. Support Forum
3. Unable to access to the folder

Hi Suchismita,  Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support....

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• Rona
• March 25, 2024 19:58
• 0 votes

1. Community
2. Support Forum
3. Unable to upload

Hi Christian, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 25, 2024 19:56
• 0 votes

1. Community
2. Support Forum
3. Capacity is not displayed correctly

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• March 25, 2024 19:54
• 0 votes

1. Community
2. Support Forum
3. Script to Create a Folder in Box

Hi Tim, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 25, 2024 19:53
• 0 votes

1. Community
2. Support Forum
3. Request to run the script to fix wrong occupied space

Hi Andrea,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• March 25, 2024 19:52
• 0 votes

1. Community
2. Support Forum
3. 2FA

Hi Cynthia, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 25, 2024 19:50
• 0 votes

1. Community
2. Support Forum
3. Script to Create a Folder in Box

Hi Tim,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you have clarifications.  Thanks for posting! 

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• Rona
• March 25, 2024 19:49
• 0 votes

1. Community
2. Support Forum
3. Transfer of Admin - waiting on verification

Hi Richard, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 25, 2024 19:46
• 0 votes

1. Community
2. Support Forum
3. Box Reporting 8.8 GB of 10.0 GB used When empty

Hi Bob,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• March 25, 2024 19:45
• 0 votes

1. Community
2. Support Forum
3. FTP uploads failing - 530 Authentication Error

Hi Michael, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 25, 2024 19:43
• 0 votes