2FA

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Cynthia Wilson

• March 25, 2024 12:32

I am trying to set up 2FA as required but when I scan QR code it takes me to my Samsumg app to set up fingerprint authentication.  I just want to be able to access the files for our team.  WTF?

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  Rona

  • March 25, 2024 19:50

  Hi Cynthia,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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