Error. Folder for the request cannot be created/found.Please check configuration

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United solutions

• March 25, 2024 16:32

Hi, I have been trying to integrate box with salesforce. I was able to add it as a component in two record pages, unit and case but when I want to create a new folder I get an error message saying

Folder for the request cannot be created/found.Please check configuration.

 

Is there anything I am missing in terms of configuration?

 

Can someone please explain me how to fix this?

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• 

  Rona

  • March 25, 2024 19:40

  Hi there,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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  United solutions

  • April 03, 2024 14:20

  Hello, No one has provide me with a solution

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