Rona

1. Community
2. Support Forum
3. Storage Limit Exceeded

Hi Railan,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 19, 2025 19:47
• 0 votes

1. Community
2. Support Forum
3. Deleted user account recovery request

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 19, 2025 19:46
• 0 votes

1. Community
2. Support Forum
3. The login loop is not fixed

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 19, 2025 19:44
• 0 votes

1. Community
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you.

Hi Alexander,  Welcome to Box Community and glad to assist!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created t...

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• Rona
• March 19, 2025 19:23
• 0 votes

1. Community
2. Support Forum
3. email verify

Hi Holly,  Welcome to Box Community and glad to assist!  To complete your account setup, you can reset your password:  Visit https://app.box.com/reset and enter the email address associated with y...

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• Rona
• March 18, 2025 22:24
• 0 votes

1. Community
2. Support Forum
3. Missing Folder

Hi Joshua, Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

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• Rona
• March 18, 2025 21:43
• 0 votes

1. Community
2. Support Forum
3. Missing a seat

Hi Mike,  Welcome to Box Community and glad to assist!  For assistance regarding your seats/licenses, please contact our Billing team via billing@box.com or open a ticket by using this link.  Thank...

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• Rona
• March 18, 2025 21:38
• 0 votes

1. Community
2. Support Forum
3. Lost files after transferring ownership

Hi Andrea, Welcome to Box Community and glad to assist! How did the file got transferred? Please provide the method you've used to accomplish the file transfer.  We'd love to further assist! 

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• Rona
• March 18, 2025 21:36
• Edited
• 0 votes

1. Community
2. Support Forum
3. New Account set up

Hi Lisa,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 18, 2025 21:33
• 0 votes

1. Community
2. Support Forum
3. Authentication

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 18, 2025 21:31
• 0 votes