Rona

1. Community
2. Support Forum
3. An important problem has occurred with the BOX!

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  Thanks for posting! 

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• Rona
• January 03, 2024 21:30
• 0 votes

1. Community
2. Support Forum
3. Trying to cancel Trial account - pls confirm cancellation is done

Hi Sreen,  Welcome to Box Community and glad to help! You may proceed and cancel your Box subscription by following the instructions here or you can reach out to our cancellation team at cancel@box...

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• Rona
• January 03, 2024 21:21
• 0 votes

1. Community
2. Support Forum
3. Extend Collaborators Access

Hi Martin, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 03, 2024 19:50
• 0 votes

1. Community
2. Support Forum
3. Unable to Add User

Hi Vanessa, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  Thanks for posting! 

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• Rona
• January 03, 2024 19:39
• 0 votes

1. Community
2. Support Forum
3. Box Sign multiple files attached

Hi Barbara,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 03, 2024 19:37
• 0 votes

1. Community
2. Support Forum
3. Storage problem

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 03, 2024 19:33
• 0 votes

1. Community
2. Support Forum
3. Storage usage of my account is incorrect

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 03, 2024 19:30
• 0 votes

1. Community
2. Support Forum
3. Box Drive not syncing

Hi Christine, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  Thanks for posting! 

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• Rona
• January 03, 2024 19:28
• 0 votes

1. Community
2. Support Forum
3. non existent support?

Hi Donald,  Welcome to Box Community and glad to help! Regarding your attempt to install Box Drive, did you used this link to install the Box application?  Also, can we confirm your Operating Syste...

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• Rona
• January 03, 2024 19:21
• 0 votes

1. Community
2. Support Forum
3. Sync Issue

Hi Ryutaro,  Welcome to Box Community and glad to help! Can we begin by verifying your current Box version and Operating System?  We'd love to further assist! 

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• Rona
• January 03, 2024 19:10
• Edited
• 0 votes