Rona

1. Community
2. Support Forum
3. Missing Folder

Hi Mindy,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 25, 2023 22:27
• 0 votes

1. Community
2. Support Forum
3. Custom sub-domain in trial account of enterprise

Hi there,  Welcome to Box Community and glad to help!  Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch.  Thanks for pos...

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• Rona
• October 25, 2023 21:59
• 0 votes

1. Community
2. Support Forum
3. Strong password issues

Hi Ashley,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 25, 2023 21:55
• 0 votes

1. Community
2. Support Forum
3. In Free version Upload Only Option missing

Hi Swapnil, Welcome to Box Community and glad to assist.  Are you uploading on a shared folder? If so, you may want to reach out to the folder owner and make sure that you have upload permission.  ...

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• Rona
• October 25, 2023 21:36
• 0 votes

1. Community
2. Support Forum
3. Access to box

Hi there,  Welcome to Box Community and glad to assist!  Box supports the most recent major releases of the following web browsers and desktop/mobile operating systems (OS). If you are experiencing...

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• Rona
• October 25, 2023 21:23
• 0 votes

1. Community
2. Support Forum
3. Stand offer for Enterprise plan

Hi Aileen,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 25, 2023 20:38
• 0 votes

1. Community
2. Support Forum
3. Box Sign Timestamp

Hi Keith,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 25, 2023 20:30
• 0 votes

1. Community
2. Support Forum
3. Cannot see files that my colleague is uploading to a specific Box

Hi James,  Welcome to Box Community and glad to assist!  You're accessing the files through shared link? If yes, are you getting an error or the files are just missing?  If you receive an error, ki...

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• Rona
• October 25, 2023 20:19
• 0 votes

1. Community
2. Support Forum
3. access to file

Hi Melina, Welcome to Box Community and glad to assist! Are you accessing the file through the link you posted? If so, you may want to reach out to the sender/owner to invite you as collaborator wi...

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• Rona
• October 25, 2023 20:13
• Edited
• 0 votes

1. Community
2. Support Forum
3. Not seeing files in Box Drive even though files exist (and show up when using search function)

Hi Cara,  Welcome to Box Community and glad to help!  Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to con...

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• Rona
• October 25, 2023 20:09
• 0 votes