Rona

1. Community
2. Support Forum
3. My plan is Business plus. Get unlimited storage.Please correct.

Hi there,  Welcome to Box Community and glad to help!  It appears that you're already working with the Product Support team. Please keep an eye out and a member of our team will be in touch.  Thank...

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• Rona
• September 28, 2023 20:34
• Edited
• 0 votes

1. Community
2. Support Forum
3. Open Excel from Box on the desktop app

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting

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• Rona
• September 28, 2023 20:31
• 0 votes

1. Community
2. Support Forum
3. Issue with File Attachment in BOX

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting

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• Rona
• September 28, 2023 20:30
• 0 votes

1. Community
2. Support Forum
3. Need to change email to gmail address

Hi Nancy, Welcome to Box Community and glad to help!  Here's how to change your primary email address.  Log in to box.com and navigate to your Account Settings.  Scroll down a bit to Login and Em...

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• Rona
• September 28, 2023 20:27
• 0 votes

1. Community
2. Support Forum
3. Collaboration Files Not Showing

Hi Brandon,  Welcome to Box Community and glad to help! As you accept the collaboration invite, please take note of the following:  Confirm which email the invitation is being sent to. Check wh...

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• Rona
• September 28, 2023 20:24
• 0 votes

1. Community
2. Support Forum
3. Box storage full but not

Hi Alessandro,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you ...

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• Rona
• September 28, 2023 20:10
• 0 votes

1. Community
2. Support Forum
3. Storage Used Erroneously Shows Almost Full

Hi there,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

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• Rona
• September 28, 2023 20:08
• 0 votes

1. Community
2. Support Forum
3. Box login

Hi Eddie,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting

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• Rona
• September 28, 2023 19:29
• 0 votes

1. Community
2. Support Forum
3. How can we view upload statistics per user?

Hi Nigel,  Welcome to Box Community and glad to help!  Looks like you're already working with the Product Support team and rest assured that a member of our team will stay in touch.  Please keep an...

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• Rona
• September 28, 2023 19:20
• Edited
• 0 votes

1. Community
2. Support Forum
3. Change Email

Hi Renee,  Welcome to Box Community and glad to help!  Here's how to change your primary email address.  Log in to box.com and navigate to your Account Settings.  Scroll down a bit to Login and E...

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• Rona
• September 28, 2023 19:03
• Edited
• 0 votes