Rona

1. Community
2. Support Forum
3. How can we view upload statistics per user?

Hi Nigel,  Welcome to Box Community and glad to help!  Looks like you're already working with the Product Support team and rest assured that a member of our team will stay in touch.  Please keep an...

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• Rona
• September 28, 2023 19:20
• Edited
• 0 votes

1. Community
2. Support Forum
3. Change Email

Hi Renee,  Welcome to Box Community and glad to help!  Here's how to change your primary email address.  Log in to box.com and navigate to your Account Settings.  Scroll down a bit to Login and E...

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• Rona
• September 28, 2023 19:03
• Edited
• 0 votes

1. Community
2. Support Forum
3. No "cloud" on my folders in Box

Hi Jennie,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 28, 2023 18:54
• 0 votes

1. Community
2. Support Forum
3. All my files has been deleted

Hi there,  Welcome to Box Community and glad to help!  Are you looking for your own folders or collaborated folders? If it's the latter, you may reach out to the folder owner as the collaboration m...

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• Rona
• September 28, 2023 18:52
• 0 votes

1. Community
2. Support Forum
3. Box

Hi Usha,  Welcome to Box Community and glad to help!  How are you suppose to receive these files from Box? Can you share more details in the forum?  We'd love to further assist! 

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• Rona
• September 28, 2023 18:47
• 0 votes

1. Community
2. Support Forum
3. Box folder disappeared from laptop

Hi Kay,  Welcome to Box Community and glad to help!  Do you have a Box application already installed in your machine? If so, what is your current Box version? Also, what is your Operating System?  ...

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• Rona
• September 28, 2023 18:43
• 0 votes

1. Community
2. Support Forum
3. Why can't I edit?!?!

Hi Jennifer,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 28, 2023 18:39
• 0 votes

1. Community
2. Support Forum
3. Storage space not reclaimed after

Hi Erin,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happen...

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• Rona
• September 28, 2023 18:37
• 0 votes

1. Community
2. Support Forum
3. My drive is almost empty but the space is full

Hi Emanuele,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you ha...

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• Rona
• September 28, 2023 18:35
• 0 votes

1. Community
2. Support Forum
3. アカウントをもっている者が別にライセンスを作ることはできないのでしょうか？

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• September 28, 2023 17:27
• 0 votes