Rona

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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. issue updating box drive on my mac

    Hi Ellen,  Welcome to Box Community and glad to help!  To address your Box query, kindly contact your internal helpdesk team. Also, if a Product Support ticket is needed, your helpdesk team will cr...

    1. Community
    2. Support Forum
    3. EMPTY STORAGE BUT NO SPACE

    Hi there,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

    1. Community
    2. Support Forum
    3. Storage is full, but it shouldn't be

    Hi Tim,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happen ...

    1. Community
    2. Support Forum
    3. Transferring Ownership

    Hi Stephanie,  Welcome to Box Community and glad to help!  Currently, it is only the folder owner who could accomplish the transfer of folder ownership with no alternate workaround.  Thanks for pos...

    1. Community
    2. Support Forum
    3. Can't add any users

    Hi Ashley,  Welcome to Box Community and glad to help!  Looks like you've already worked with our Product Support team to address your query. Please let us know in this forum if you have additional...

    1. Community
    2. Support Forum
    3. Custom application development

    Hi Larry, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

    1. Community
    2. Support Forum
    3. Missing files - Collaboration

    Hi Sandra,  Welcome to Box Community and glad to help! You don't seem to have any owned or shared folders in your Box account. It's possible that your collaboration invite was sent on another email...

    1. Community
    2. Support Forum
    3. Box showing full

    Hi Jon,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happen ...

    1. Community
    2. Support Forum
    3. Can't Upgrade to Business Plan

    Hi there,  Welcome to Box Community and glad to help!  As for your upgrade issue, we encourage you to reach out to our Sales team instead (https://www.box.com/pricing). Rest assured that a member o...

    1. Community
    2. Support Forum
    3. Usage - Out of storage

    Hi Michelle,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you ha...