Rona

1. Community
2. Support Forum
3. Can´t see file

Hi there,  Welcome to Box Community and glad to help! You don't seem to have any files in your Box account yet. In order to search for files in your Box account, it should either be your owned or c...

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• Rona
• September 05, 2023 21:49
• Edited
• 0 votes

1. Community
2. Support Forum
3. Need help to merge my 2 enterprise accounts

Hi Rohit,  Welcome to Box Community and glad to help!  Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with our Product Support team if you ne...

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• Rona
• September 05, 2023 20:27
• 0 votes

1. Community
2. Support Forum
3. Bandwidth limitations 1TB Business Plus Plan

Hi Ivan,  Welcome to Box Community and glad to help!  Looks like you're already working with a member of our Product Support team. Rest assured that we'll stay in touch and please keep an eye out. ...

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• Rona
• September 05, 2023 20:24
• 0 votes

1. Community
2. Support Forum
3. Unclear how to Cancel Trail Subscription

Hi Giles,  Welcome to Box Community and glad to help!  It appears that you've managed to accomplish your cancellation with a member of our team. For your questions, let us know and we'd be happy to...

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• Rona
• September 05, 2023 20:19
• 0 votes

1. Community
2. Support Forum
3. Trying to empty trash via Admin Console and it's taking forever

Hi Jeffrey, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• September 05, 2023 20:11
• 0 votes

1. Community
2. Support Forum
3. Storage Usage is incorrect

Hi John,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you hap...

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• Rona
• September 05, 2023 20:09
• 0 votes

1. Community
2. Support Forum
3. storage problem of my account

Hi Xun Gong,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you...

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• Rona
• September 05, 2023 20:07
• 0 votes

1. Community
2. Support Forum
3. Ayuda por favor, cómo vaciar el listado de ARCHIVOS RECIENTES ?

Hi Joroguti,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in E...

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• Rona
• September 05, 2023 20:05
• 0 votes

1. Community
2. Support Forum
3. folder updated by “Box System (1)”

Hi Rose, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• September 05, 2023 20:03
• 0 votes

1. Community
2. Support Forum
3. unable to login to box app

Hi Rhitu,  Welcome to Box Community and glad to help!  Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with our Product Support team if you ne...

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• Rona
• September 05, 2023 20:02
• Edited
• 0 votes