Rona

1. Community
2. Support Forum
3. Trying to empty trash via Admin Console and it's taking forever

Hi Jeffrey, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• September 05, 2023 20:11
• 0 votes

1. Community
2. Support Forum
3. Storage Usage is incorrect

Hi John,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you hap...

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• Rona
• September 05, 2023 20:09
• 0 votes

1. Community
2. Support Forum
3. storage problem of my account

Hi Xun Gong,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you...

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• Rona
• September 05, 2023 20:07
• 0 votes

1. Community
2. Support Forum
3. Ayuda por favor, cómo vaciar el listado de ARCHIVOS RECIENTES ?

Hi Joroguti,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in E...

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• Rona
• September 05, 2023 20:05
• 0 votes

1. Community
2. Support Forum
3. folder updated by “Box System (1)”

Hi Rose, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• September 05, 2023 20:03
• 0 votes

1. Community
2. Support Forum
3. unable to login to box app

Hi Rhitu,  Welcome to Box Community and glad to help!  Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with our Product Support team if you ne...

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• Rona
• September 05, 2023 20:02
• Edited
• 0 votes

1. Community
2. Support Forum
3. box edit keeps telling me to download box tools

Hi Robin, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• September 05, 2023 19:59
• 0 votes

1. Community
2. Support Forum
3. So -- How did you fix the Box Tools not working in Chrome problem ?

Hi William, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• September 05, 2023 19:58
• 0 votes

1. Community
2. Support Forum
3. missing shared folder

Hi Josh,  Welcome to Box Community and glad to help!  Could you verify if the collaboration invite was sent to the email address associated to your Box account? If not, please contact the folder ow...

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• Rona
• September 05, 2023 19:56
• 0 votes

1. Community
2. Support Forum
3. Please run script to fix storage measurement

Hi Evan,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you hap...

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• Rona
• September 05, 2023 19:37
• 0 votes