Rona

1. Community
2. Support Forum
3. Moving Shared Files

Hi Consie,  Welcome to Box Community and happy to assist!  I have created a new case and a member of our team will contact you through email. Please keep an eye out.  Thanks for posting! 

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• Rona
• August 10, 2023 19:17
• 0 votes

1. Community
2. Support Forum
3. Help with account auto renewal and departed admin

Hi Julie,  Welcome to Box Community and glad to help!  You may contact our Billing team about your payment query using billing@box.com.   Thanks for posting! 

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• Rona
• August 10, 2023 19:13
• Edited
• 0 votes

1. Community
2. Support Forum
3. Upgrade

Hi Debra,  Welcome to Box Community and glad to  help!  You may reach out to our Sales team to assist with your account upgrade by visiting this page.  Thanks for posting! 

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• Rona
• August 10, 2023 18:43
• 0 votes

1. Community
2. Support Forum
3. filerequest tool

Hi there,  Welcome to Box Community and happy to assist!  I have created a new case and a member of our team will contact you through email. Please keep an eye out.  Thanks for posting! 

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• Rona
• August 10, 2023 18:41
• 0 votes

1. Community
2. Support Forum
3. Email address bounces though valid

Hi Claudia,  Welcome to Box Community and happy to assist!  I have created a new case and a member of our team will contact you through email. Please keep an eye out.  Thanks for posting! 

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• Rona
• August 10, 2023 18:38
• 0 votes

1. Community
2. Support Forum
3. Wrong used space again

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 10, 2023 18:30
• 0 votes

1. Community
2. Support Forum
3. showing more space used than actually is

Hi Matt,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get t...

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• Rona
• August 10, 2023 18:25
• 0 votes

1. Community
2. Support Forum
3. Available space

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 10, 2023 18:22
• 0 votes

1. Community
2. Support Forum
3. Need to have Storage Script run on my Box Account

Hi Bill,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get t...

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• Rona
• August 10, 2023 18:20
• 1 vote

1. Community
2. Support Forum
3. "Access denied"?

Hi Kirsten,  Welcome to Box Community and glad to help!  Looks like you've already worked with Product Support about this error. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• August 10, 2023 18:13
• 0 votes