Rona

1. Community
2. Support Forum
3. Storage capacity not resetting

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 03, 2023 20:31
• 0 votes

1. Community
2. Support Forum
3. Cannot Verify Email

Hi Aaryan,  Welcome to Box Community and I'm here to assist!  Looks like you're already working with our Product Support team through email. Meanwhile, you may generate a new link here to get start...

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• Rona
• August 03, 2023 20:27
• Edited
• 0 votes

1. Community
2. Support Forum
3. Upgrade Account

Hi Sally,  Welcome to Box Community and glad to assist!  Please reach out to our Sales team to find out what are your best option(s),  Submit a contact form at this page: https://www.box.com/quote...

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• Rona
• August 03, 2023 20:19
• Edited
• 0 votes

1. Community
2. Support Forum
3. FYI - Can't upload file that has emoji in title

Hi Nathan,  Welcome to Box Community and glad to help!  As of this writing, this is a limitation on your filename. Box only supports file or folder names that are 255 characters or less. File names...

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• Rona
• August 03, 2023 13:00
• 0 votes

1. Community
2. Support Forum
3. Box Storage says full but I've deleted enough files

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 03, 2023 12:54
• 0 votes

1. Community
2. Support Forum
3. free space

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 03, 2023 12:52
• 0 votes

1. Community
2. Support Forum
3. unable to access Cambridge IGCSE Math ore and exteneded coursebook

Hi there,  Welcome to Box Community and glad to help!  Here's how you could fix your Box preview error for this file:  Please ensure that your web browser is either the latest version of Chrome, E...

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• Rona
• August 02, 2023 23:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. SEND REQUEST button in BoxSign is greyed out

Hi Elizmarié,  Welcome to Box Community and glad to help!  You  may try to use your alternate browser and/or clear your browser's cache and cookies (https://support.box.com/hc/en-us/articles/360043...

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• Rona
• August 02, 2023 22:54
• Edited
• 0 votes

1. Community
2. Support Forum
3. Unknown IP login possible data breach

Hi Ivan,  Welcome to Box Community and glad to help!  We recommend on creating a strong password to protect your Box login:  A "strong" password is a password of increased complexity. By defaul...

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• Rona
• August 02, 2023 22:35
• Edited
• 0 votes

1. Community
2. Support Forum
3. Hidden Folder

Hi there,  Welcome to Box Community and glad to assist!  To make sure we're on the same page, are you referring to your ability to create private folders? If not, for context please add more detail...

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• Rona
• August 02, 2023 21:20
• 0 votes