Rona

1. Community
2. Support Forum
3. Blank page when after loggin in

Hi Melissa,  Welcome to Box Community and glad to help!  It appears that you're now working with a member of our team through email. Please keep an eye out and our team will stay in touch.  Thanks ...

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• Rona
• July 26, 2023 18:59
• 0 votes

1. Community
2. Support Forum
3. mi cuenta, muestra menos espacio restante del real.

Hi Celia,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• July 26, 2023 18:57
• 0 votes

1. Community
2. Support Forum
3. signing files

Hi Diamando,  Welcome to Box Community and glad to help!  Kindly attach a screenshot of your error to get a closer look.  We'd love to further assist! 

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• Rona
• July 26, 2023 15:17
• 0 votes

1. Community
2. Support Forum
3. email addresses were placed on our email suppression list

Hi Jay,  Welcome to Box Community and glad to help!  I've checked and your email is not on suppression list.  Please check your Spam/Junk email folder. Sometimes, certain email clients do not recog...

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• Rona
• July 26, 2023 15:13
• Edited
• 0 votes

1. Community
2. Support Forum
3. Syncing desktop to box, temporarily

Hi Darrell,  Welcome to Box Community and happy to assist!  It appears that you've already worked with a member of our team regarding this. If you ever have questions in the future you can use this...

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• Rona
• July 26, 2023 14:45
• Edited
• 0 votes

1. Community
2. Support Forum
3. Using 2 Box accounts on Desktop

Hi Matthew,  Welcome to Box Community and happy to assist!  Having two different Box desktop versions installed in your machine is not recommended. And as of this writing, using two different Box a...

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• Rona
• July 26, 2023 14:30
• 0 votes

1. Community
2. Support Forum
3. Problem while trying to transfer item ownership

Hi there,  Welcome to Box Community and happy to assist!  I opened a new case and a member of our team will be in touch. Please keep an eye out.  Thanks for posting! 

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• Rona
• July 26, 2023 14:22
• 0 votes

1. Community
2. Support Forum
3. IJP posting on NEXT

Hi Anju,  Welcome to Box Community and glad to help!  Please contact the file owner/sender to modify the shared link's access permission.   "This shared file or folder link has been removed or is u...

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• Rona
• July 26, 2023 14:20
• 0 votes

1. Community
2. Support Forum
3. Slow Bandwith during some hours on the day

Hi there,  Welcome to Box Community and happy to assist!  Just so you know, Box generally measures bandwidth usage based on two primary criteria: downloads from open access shared links uploads an...

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• Rona
• July 26, 2023 14:04
• Edited
• 0 votes

1. Community
2. Support Forum
3. Authentication screen for two-factor authentication is not displayed.

Hi there,  Welcome to Box Community and glad to assist! Glad to hear that you're up and running. If you have questions and clarifications, please don't hesitate to contact us through this Community...

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• Rona
• July 26, 2023 00:16
• Edited
• 0 votes