Rona

Follow
  • Total activity 20345
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 3 users
  • Votes 14
  • Subscriptions 10163

Comments

Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Storage Limit issue

    Hi there,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in thi...

    1. Community
    2. Support Forum
    3. Incorrect usage

    Hi there,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in thi...

    1. Community
    2. Support Forum
    3. Invoice11062375

    Hi Matthieu,  Welcome to Box Community and glad to help!  It's best if you could reach out to our Billing team regarding your invoice queries. You may reach them via billing@box.com or open a case ...

    1. Community
    2. Support Forum
    3. Need to open a support ticket-how, by esp?

    Hi Michele,  Welcome to Box Community and glad to help! Can you tell us more about your current issue with Box?  We'd love to further assist! 

    1. Community
    2. Support Forum
    3. Payment

    Hi Lilly,  Welcome to Box Community and glad to help!  Note: Posting your email address in this public forum is highly discouraged. This is to keep your data private and secured.  Meanwhile, to ass...

    1. Community
    2. Support Forum
    3. Box Business

    Hi Jao,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Englis...

    1. Community
    2. Support Forum
    3. Incorrect password

    Hi there,  Welcome to Box Community and glad to help!  Looks like you received an invite to a folder where strong password requirement is enabled. Can you try to setup your new password again and f...

    1. Community
    2. Support Forum
    3. cannot login 2FA

    Hi there,  Welcome to Box Community!  We're sorry to hear about this issue. Note that our team are sending these questions to verify the account. Once the details your colleague has sent are verifi...

    1. Community
    2. Support Forum
    3. Unable to receive SMS Authentication code

    Hi there,  Welcome to Box Community and glad to help!  We highly suggest that you have the affected user to open his case so we could assist. Due to privacy and security concern we need him to crea...

    1. Community
    2. Support Forum
    3. Unable to find my files after copy, paste

    Hi there,  Welcome to Box Community and glad to help!  For context, what steps did you take to download your Box contents, can you walk me through it step by step?  Did you download the files thro...