Rona

1. Community
2. Support Forum
3. Unable to get access using Box SDK when the authentication method is Client Credentials Grant

Hi there,  Welcome to Box Community and glad to help!  I created a new ticket and a member of our team will keep in touch through email. Please keep an eye out.  Thanks for posting! 

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• Rona
• July 18, 2023 22:02
• Edited
• 0 votes

1. Community
2. Support Forum
3. All data gone and 2nd verification code not going in my phone number ??

Hi there,  Welcome to Box Community and glad to help!  Looks like 2FA (Multi-Factor Authentication) is not enabled for your account. Currently, are you able to successfully log in to Box? Also, you...

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• Rona
• July 18, 2023 21:50
• Edited
• 0 votes

1. Community
2. Support Forum
3. accoutn needs futher verification

Hi there,  Welcome to Box Community and glad to help!  For context, are you having an issue with your log in that it asks for further verification? It would be helpful if you could add more details...

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• Rona
• July 18, 2023 21:41
• Edited
• 0 votes

1. Community
2. Support Forum
3. Shared Link No Longer Working

Hi Natalie,  Welcome to Box Community and glad to help!  Can you again reach out to the owner/sender of this Shared link? Have them check the current access set for their shared link or see if the ...

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• Rona
• July 18, 2023 21:37
• Edited
• 0 votes

1. Community
2. Support Forum
3. unable to accept invites

Hi there,  Welcome to Box Community and glad to help!  Once again, can you accept the invitation?  This time, please log in to your Box account first.  Head over to the email notification and acce...

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• Rona
• July 18, 2023 21:28
• Edited
• 0 votes

1. Community
2. Support Forum
3. My Bill was suppose to be $1260

Hi Nancy,  Welcome to Box Community and glad to help!  Upon checking, it appears that you've already worked with our Billing team to address your payment issue(s). For your questions and queries, y...

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• Rona
• July 18, 2023 21:20
• 0 votes

1. Community
2. Support Forum
3. My box space is incorrect

Hi Van, Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this f...

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• Rona
• July 18, 2023 21:14
• 0 votes

1. Community
2. Support Forum
3. Account Size Issues + Unable to Create a Private Support Ticket

Hi June, Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this ...

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• Rona
• July 18, 2023 21:13
• 0 votes

1. Community
2. Support Forum
3. Need assistance for Owner Level

Hi Robert,  Welcome to Box Community and I'm here to assist!  Please note that this is a public forum and proactively posting your email address and contact number along with your Community post is...

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• Rona
• July 18, 2023 21:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. Front Problems Mac vs PC

Hi Miranda,  Welcome to Box Community and glad to help!  Sorry for this delay.  If I understand it correctly, your colleagues cannot use the Gotham fonts in the Box website using Windows machine? I...

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• Rona
• July 18, 2023 19:24
• Edited
• 0 votes