Rona

1. Community
2. Support Forum
3. Reset Storage Usage

Hi Mike,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this...

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• Rona
• July 18, 2023 18:02
• 0 votes

1. Community
2. Support Forum
3. Open a ticket for me please.

Hi Nathan,  Welcome to Box Community and glad to help!  To contact a member of the Box Product Support team and open a ticket, you must be signed into the community. Depending on your account type ...

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• Rona
• July 18, 2023 16:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. unlimited storage 100TB

Hi Rodrigo,  Welcome to Box Community and glad to help!  I see that you're trying to increase your account storage and can guarantee you that it won't delete your Box contents. However, during your...

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• Rona
• July 18, 2023 15:03
• 0 votes

1. Community
2. Support Forum
3. 共有リンクの復元はどうすればよいか

Hi there,  Welcome to Box Community and glad to help!  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, ...

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• Rona
• July 18, 2023 14:36
• 0 votes

1. Community
2. Support Forum
3. Third Party Access to Upload Documents

Hi Dean,  Welcome to Box Community and glad to help!  You may enable File Request to your particular folder that will grant others the permission to upload files.  https://support.box.com/hc/en-us/...

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• Rona
• July 17, 2023 23:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Files Loading Very Slow

Hi Brett,  Welcome to Box Community and glad to help!  To look further into this, I opened a new ticket and a member of our team will send an email. Please keep an eye out.  Thanks for posting! 

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• Rona
• July 17, 2023 23:50
• 0 votes

1. Community
2. Support Forum
3. Uninstalled and re-installed Box drive client, now can't find my files

Hi Darryl,  Welcome to Box Community and glad to help!  When you noticed your files has disappeared, did you check it from the Box website? And did you check your trash/bin icon?  Please note that ...

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• Rona
• July 17, 2023 23:30
• Edited
• 0 votes

1. Community
2. Support Forum
3. I'm not receiving the password reset mail.

Hi Tomo,  Welcome to Box Community and glad to help!  I've investigated our email server logs and it looks like the user's email address was placed on our email suppression list. This typically hap...

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• Rona
• July 17, 2023 23:17
• 0 votes

1. Community
2. Support Forum
3. Box Sign Copy data fields

Hi Mike,  Welcome to Box Community!  We've already sent a reply through your other post: https://support.box.com/hc/en-us/community/posts/18575847669779-Box-Sign-Radio-Buttons Thanks for posting! 

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• Rona
• July 17, 2023 22:53
• 0 votes

1. Community
2. Support Forum
3. Box Sign Radio Buttons

Hi Mike,  Welcome to Box Community and glad to help!  To assist you I opened a new ticket and a member of our team will be in touch. Please keep an eye out.  Thanks for posting! 

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• Rona
• July 17, 2023 22:52
• 0 votes